Presenters:
Roberto Scolaris, Senior Product Manager, Concur
Monica Sanchez, Director of Research, GBTA
It’s a common frustration among travel buyers: despite time, energy and resources that go into securing advantageous contracts with preferred providers, many business travellers still go outside of a business’ official travel channels to secure their bookings.
The GBTA Foundation in partnership with Concur conducted a study to explore this topic by examining the booking habits of business travellers in France, Germany and the UK - Europe's three largest business travel markets.
Join Industry expert, Roberto Scolaris, and GBTA's Director of Research, Monica Sanchez as they discuss the results from this study and examine the implications of losing visibility of your traveller's plans.
At the end of the session, participants should be able to:
• Learn about industry trends that are driving business travellers in these markets to
book outside traditional channels.
• Understand duty of care implications when visibility into your travellers' plans is lost.
• Know what can be done to maintain visibility when travellers book outside the OBT
and learn why is more than just a nice-to-have.
Sponsored by: Concur
Roberto Scolaris, Senior Product Manager, Concur
Monica Sanchez, Director of Research, GBTA
It’s a common frustration among travel buyers: despite time, energy and resources that go into securing advantageous contracts with preferred providers, many business travellers still go outside of a business’ official travel channels to secure their bookings.
The GBTA Foundation in partnership with Concur conducted a study to explore this topic by examining the booking habits of business travellers in France, Germany and the UK - Europe's three largest business travel markets.
Join Industry expert, Roberto Scolaris, and GBTA's Director of Research, Monica Sanchez as they discuss the results from this study and examine the implications of losing visibility of your traveller's plans.
At the end of the session, participants should be able to:
• Learn about industry trends that are driving business travellers in these markets to
book outside traditional channels.
• Understand duty of care implications when visibility into your travellers' plans is lost.
• Know what can be done to maintain visibility when travellers book outside the OBT
and learn why is more than just a nice-to-have.
Sponsored by: Concur
Date & Time
Tuesday May 31st, 2016 10:00am EDT
End Date & Time
Tuesday May 31st, 2016 11:00am EDT
Venue
Online
Category
Professional Development