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Brussels and Beyond: Best Practices in Crisis Response for the "New Normal"

Brussels, Turkey, Mali, Burkina Faso and Paris.  The reality is that high impact terrorist attacks that were once considered low probability have become more frequent and the footprint of these incidents continues to grow.  This persistent threat of terrorism and risk has created a “New Normal” for organizations and their travelers and presents new challenges to Duty of Care and Loyalty.  Are you prepared?  Do you receive reliable and timely information about security incidents?  Can you locate your travelers and communicate with them quickly?  Do you have a global capability to assist them with medical and/or security services?  How did your company respond to previous crises?  How will you respond to future events? 
Join the GBTA Risk Committee and industry subject matter experts to more deeply discuss this "New Normal" for travel risk management and uncover best practices to employ during high impact and crisis events. 
Matt Bradley; Emma Lamb; George Taylor; Kathy Bedell
Publication Year
Resource Type
Travel Risk Management
Safety and security, Duty of care

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GBTA Research Team
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Date Modified: Jan 19, 2017
Date Last Modified: Jan 19, 2017
Category: GBTA Resources