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Travel Policy Communication: Understanding Disconnects and Increasing Compliance

Description
Previously, the GBTA Foundation conducted a study examining the ways in which travel managers communicate their company’s travel policy to their travellers as well as the success of these communication efforts as measured by reported compliance. The same study explored which amenities are most valued from a travel managers stand point — but this only tells half of the story.

The goals of this research are to provide the business travellers’ perspective on the same topics, from their understanding of company travel policies, their compliance rates to identifying their valued amenities. This research also aims to discover which communication methods and strategies business travellers most prefer their travel managers use when disseminating important information as well as how often business travellers are making travel decisions that incur unintentional costs to the company.
Resource
Travel Policy Communication.pdfNew description576 KB
Author
GBTA Foundation
Publisher
GBTA Foundation
Publication Year
2016
Topics
Airlines, Ground Transportation, Hotels, Travel Policy, Communications
Resource Type
Research
Language
English
Subjects
Car rental, Compliance

Resource Contributor

Paul Yachnes

I am Research Library Manager with GBTA Foundation, responsible for building and maintaining the Digital Resource Library and answering member research and reference questions. If I can help you find resources or answer any research questions, click on my name above to send me a private message, email me at pyachnes@gbtafoundation.org, or phone 703-236-1182

Resource Details

Paul Yachnes
Paul Yachnes
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Date Modified: Nov 14, 2016
Date Last Modified: Nov 14, 2016
Category: GBTA Resources