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Library Manager

Paul Yachnes

I am Senior Research Library Manager with GBTA Foundation, responsible for building and maintaining the Digital Resource Library and answering member research and reference questions. If I can help you find resources or answer any research questions, click on my name above to send me a private message, email me at pyachnes@gbtafoundation.org, or phone 703-236-1182.

Featured Resource

GBTA BTI™ Outlook – Western Europe: 2016 H2

Category: GBTA Resources Submitted by Paul Yachnes on Nov 15, 2016 The GBTA BTI™ Outlook – Western Europe projects aggregate business travel trends over the next eight quarters. The report tracks aggregate business travel spending as well as spending in domestic and outbound segments. It relates unfolding economic events at home and abroad to their resulting impacts on Europe’s business travel market. GBTA BTI™ Outlook – Western Europe 2016H2 is our tenth report in the semiannual series.

Featured Resource

Travel Policy Communication: Understanding Disconnects and Increasing Compliance

Category: GBTA Resources Submitted by Paul Yachnes on Nov 14, 2016 Previously, the GBTA Foundation conducted a study examining the ways in which travel managers communicate their company’s travel policy to their travellers as well as the success of these communication efforts as measured by reported compliance. The same study explored which amenities are most valued from a travel managers stand point — but this only tells half of the story.

The goals of this research are to provide the business travellers’ perspective on the same topics, from their understanding of company travel policies, their compliance rates to identifying their valued amenities. This research also aims to discover which communication methods and strategies business travellers most prefer their travel managers use when disseminating important information as well as how often business travellers are making travel decisions that incur unintentional costs to the company.

Featured Resource

The Digital Business Traveler: U.S. Millennials

Category: GBTA Resources Submitted by Paul Yachnes on Nov 14, 2016 Millennial travelers have been the focus of many recent studies as the travel industry attempts to define their preferences and behaviors to anticipate their needs and wants. Specifically in business travel, these needs and wants have to be in agreement with an organization’s travel policy and culture, hence the importance of understanding this particular segment.

This GBTA research insight focuses specifically on US business travelers in this age group (20-34) in order to create a profile to understand common characteristics that make them a unique group of travelers. The results presented here come from different GBTA Foundation studies and other industry research available.

Featured Resource

Single-Use Virtual Accounts: State of the Industry

Category: GBTA Resources Submitted by Paul Yachnes on Nov 10, 2016 The goal of this research is to first identify the popularity of single-use virtual accounts and the prevalence with which it is used and accepted. Secondly, among those using or accepting it, this research works to understand in what circumstances it is used/accepted, preferred, and/or falls short of expectations. Finally, among those currently not using or accepting single-use virtual accounts, this research explores the existing barriers as well as desired offerings.

Featured Resource

Site Sourcing Technology: Valued and Desired Features

Category: GBTA Resources Submitted by Paul Yachnes on Oct 27, 2016 This research report presents results from a study conducted by the GBTA Foundation in partnership with Lanyon. The goals of the research include: (1) understanding current practices for sourcing off-site events; (2) determining with what prevalence technology is used for site selection; and (3) identifying the most valued features of site-sourcing technology, both real and desired.