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Library Manager

Paul Yachnes

I am Senior Research Library Manager with GBTA Foundation, responsible for building and maintaining the Digital Resource Library and answering member research and reference questions. If I can help you find resources or answer any research questions, click on my name above to send me a private message, email me at pyachnes@gbtafoundation.org, or phone 703-236-1182.

Featured Resource

GBTA BTI™ Outlook Annual Global Report & Forecast: Prospects for Global Business Travel 2017-2021

Category: GBTA Resources Submitted by Paul Yachnes on Jul 18, 2017 To better understand the value of a business function, you need to measure it. But the activity of business travel lacked a comprehensive global description and a set of metrics from which travel managers, suppliers, and facilitators could plan for the future. In 2009, the Global Business Travel Association (GBTA) Foundation embraced this challenge by producing the first-ever study of global business travel activity. The result was an exhaustive study of business travel spending, productivity, and growth that originally covered 75 countries across 48 industries over fifteen years, including a rolling 5- year projection. The analysis has been enhanced and updated each year since then.

The GBTA Foundation has once again updated the study for 2017, as well as its projections and companion database. Given the significant global economic, market and policy challenges that remain some eight years after the Great Recession, tracking economic progress and keeping a watchful eye on business travel performance remains paramount.

Featured Resource

2018 Global Travel Forecast: Global Air, Hotel, and Ground Prices

Category: GBTA Resources Submitted by Paul Yachnes on Jul 17, 2017 Welcome to our fourth annual Global Travel Forecast, a comprehensive look at travel pricing and the macroeconomic influencers that drive it.

Our report is designed to enable travel buyers around the globe to create and support their travel programs for next year whether local, national, regional or in-between. A collaborative effort between the Global Business Travel Association (GBTA) and Carlson Wagonlit Travel (CWT), the report is again strengthened by the expertise of Rockport Analytics with additional analysis and context provided by CWT Solutions Group, and the support of the Carlson Family Foundation.

Featured Resource

The U.S. Business Travel Industry: Business Travel’s Impact on Jobs and the U.S. Economy in 2016

Category: GBTA Resources Submitted by Paul Yachnes on Jul 17, 2017 The focus of this study is to quantify the economic contribution made by business travel to the U.S. economy. To achieve this, we estimated total annual spending initiated by business travel in 2016 and used a standard economic model to translate that spending into GDP, jobs, wages, and taxes. The study also sought to profile U.S. business travelers in order to better understand their composition, behavior, motivations, and spending patterns.

The total economic impact of business travelers is separated into three distinct effects: direct, indirect, and induced. The direct impacts represent the spending with businesses that “touch” the traveler. Among other expenditures, this includes airfare, hotels, and car rentals. The indirect impact represents the upstream benefit to local suppliers of those businesses that are directly serving travelers. This includes, for example, food suppliers to restaurants. The induced impact adds the effect of travel-generated wages as they are spent throughout the U.S. economy.

Featured Resource

How to Close Risk Management Loopholes

Category: GBTA Resources Submitted by Paul Yachnes on Jul 14, 2017 Whether an organization has an entire department overseeing traveler safety and security or a department of one, the Duty of Care obligation is the same. This research aims to explore which traveler safety protocols are established and executed, including the extent to which technology is utilized and integrated into the greater travel program. By identifying gaps in current practices, travel managers can better understand how or if their travelers are open to potential risk as well as ways to modify their policies and initiate or expand technological support to provide greater safety and security.

Featured Resource

Balancing Traveler Satisfaction and Well-Being with Program Compliance

Category: GBTA Resources Submitted by Paul Yachnes on Jun 28, 2017 Travel Managers are constantly balancing priorities. From setting specific savings goals, to maintaining or increasing traveler compliance and engagement, to keeping up with technology. Traveler well-being is no exception and represents a growing priority for many travel programs. This study, based on a survey of corporate Travel Managers in North America and Latin America and examines the following:

1. Do companies consider traveler well-being when developing or revising their travel policy?

2. Do companies measure traveler satisfaction? If so, what specific areas do they focus on?

3. Are business travelers satisfied with their company’s travel program?

4. How do companies balance traveler satisfaction with program compliance? Do efforts to improve traveler well-being/satisfaction make it easier or harder to improve program compliance?